Visiting a Heavenly Spa

By Sharmila Chand

The Westin Pushkar Resort & Spa is an ideal getaway for those looking for an enriching break in the holy city of Pushkar, in Rajasthan.

Sprawling across 11 acres, nestled amidst nature, away from the city, surrounded by the pre-historic Aravalis, the property promises heavenly stay at its outstanding villas and contemporary guest rooms, 44 of which feature private pools.

The décor, manifested in soft hues and well-lit spacious rooms, are just perfect to uplift the spirit. In addition to signature amenities such as the ‘Westin Heavenly Bed’ and the ‘Westin Heavenly Bath’, the guests are taken through a journey of Westin’s innovative programming, designed to promote well-being and positivity.

For holistic well-being and ample dosages of luxury, head to the 10,000-square-feet Heavenly Spa by Westin. With seven beautifully appointed therapy rooms, the spa offers an elaborate menu of local and international therapies including massages, body treatments, facials and bathing rituals, which will leave you spoilt for choice.

A must-try is ‘The Heavenly Massage’ – specially designed to unknot tense muscles and bring relief to stress points. You can also choose a relaxing back massage, a rejuvenating and exfoliating body polish or a beautifying body wrap among the wellness solutions on offer.

Each of the sessions at the Heavenly Spa by Westin promises to pamper all your seven senses — the five physical senses of sight, sound, touch, taste and scent, as well as the psychological senses of emotion and well- being.

Succinctly, you are most likely to leave the spa not only feeling physically better, but totally rejuvenated. The team at the spa makes utmost efforts to make you comfortable and relaxed with invigorating treatments and services.

There is more.  At the hotel, you can also avail an ultra luxurious spa treatment in your room. If you choose to stay back and get the treatment done; no worries, the spa team will visit you, make all arrangements with soothing fragrances, fresh flowers, scented candles, etc. and give you the therapy which you shall cherish.

A perfect finish to the luxurious spa experience could be a splash in the pool of the villa along with wholesome healthy food.

Meeting the Wellness Expert

While sauntering through the hotel and its luxurious spa, I got to meet and interact with Hetal Aruna Bhanushali, the Spa Manager at The Westin Pushkar Resort & Spa. She began her exciting journey in the field of healthcare and spa 12 years ago with L’Oreal Cosmetics. After gaining experience there, she later joined Kaya Skin Clinic as a Skin Therapist. Always being fond of spas, she began her stint with Sohum Spa as a Branch Head.

A dedicated wellness enthusiast and trainer, at The Westin Pushkar Resort & Spa she is often seen interacting with guests and guiding them about various therapies and treatments; suggesting what would suit them the best according to their requirements. The excerpts of the interview with the dedicated wellness expert follow:

What are the types of changes you have witnessed in the Indian wellness industry during the past five-six years?

The positive change that has been duly witnessed in the growing Indian wellness industry is that the guests now are more knowledgeable not just about spa in general, but also about the various wellness treatments and products that are being used across the globe.

Secondly, the novel and different types of treatments that have been introduced with the advancement of time has been an eye opener. Moving away from the traditional treatments, new ones like complete chocolate treatments and beverage treatments have been hit with the regular spa goers. A wider variety of oils and other treatment products are now easily available in the Indian market as compared to a decade or so back.

What are the current prevailing trends in the Indian spa business?

In this ever advancing world where time is a luxury, the concept of Express Spa treatments like complete packages that are done within 30 minutes are the more popular ones amongst the guests.

There has also been a surge in guests opting for couple packages that combine a variety of things like body treatments & facials amongst others, which span from three to four hours.

What are the key challenges towards opening a spa?

The key challenges towards opening any good spa worldwide have to include choosing a location that should enhance your offerings and services. A good location goes a long way in establishing the spa to its clientele.

Also identifying the services which have to be provided as per the clientele’s requirement is also a key challenge.

Last but not the least is the challenge of choosing the quality and skilled manpower to run the spa.

How do you decide on the spa menu? What factors have to be kept in mind to chalk out a decent spa menu?

The spa menu engineering is based on a lot of factors, out of which the location of the spa plays a pivotal role in understanding what treatments would best suit for the clientele.

Apart from that, clients’ profiling & spending capacity of them also goes a long way in deciding what will sell and what won’t for the clients.

Last but not the least, availability of the correct products too is an important factor to be taken into account for designing a decent spa menu. 

Could you tell us the USP of the Heavenly Spa by Westin? What distinguishes it from others?

Amongst our various signature treatments, the USP of our spa services has to be the exclusive in-room spa facility that is provided to our clients wherein they can enjoy the same spa facilities in the comfort of the rooms, as they can in our spa.

Apart from that, the Heavenly Spa also boasts of a separate steam and sauna facility, a fully functional Westin WORKOUT® fitness studio and a separate yoga terrace under the same roof.

Do you have some customised treatments?

We always allow our guests to express their treatment preferences, and then customise the treatments and convert them into packages accordingly. Apart from that, one of the more exclusive treatments at our spa has to be the Three Stone Ritual.

What is your most favourite treatment to receive and why it is so?

Personally the signature ‘Hot Stone Treatment’ is my most favourite. It helps to relieve all stress and pain from the body.

Any other point you wish to make?

I believe that spa treatment/s should be an important aspect of everyone’s day-to-day life as it not only helps to reduce physical pain but also assists in relieving stress from body and mind.

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