Elegance Meets Finesse!

Immerse in sensorial delights at Conrad Bengaluru

By Sharmila Chand

A true oasis of luxurious retreat in the heart of the city is Conrad Bengaluru, for an indulgent reviving sojourn. Ideally located on the bustling MG Road, and nestled close to Ulsoor Lake, the swanky property is ideal for leisure as well as business travellers. I had my tryst of memorable stay marked with warm service, plenty of pampering and outstanding culinary experiences. 
As against most urban hotels which are surrounded by concrete dwellings, all of Conrad Bengaluru’s rooms and suites offer picturesque views of Ulsoor lake and greens. 

Accommodation

Soaring 24 stories above Bengaluru’s Central Business District, Conrad Bengaluru is the second hotel in the luxury portfolio of Global hospitality chain Hilton Worldwide, the first being Conrad Pune.

All 285 Guest rooms, executive rooms and suites overlook the picturesque Ulsoor Lake and feature floor-to-ceiling windows, refined décor, and amenities that promise inspiring stays. Rooms include King Deluxe room, King Deluxe room high floor, Executive King Room, Deluxe Suite, Executive suite and Presidential suite. 

The elegant suites include amenities like 1140 sq.ft/106 sq.m expansive living area, bar, study, walk-in wardrobe. Located on a high floor and streaming with natural daylight, the suite offers picturesque views of the city skyline and Ulsoor Lake. Other features include a separate living area with a bar, a powder room, and a study. 

In the luxurious Deluxe Suite, do not miss enjoying the glamorous bathroom that features an in-mirror television, besides a soak tub and separate rain shower cubicle. Defining smart luxury, the suite features coffee and tea machines with pods. 

WiFi access, multiple power connections, and plenty of storage space is carefully designed for long-staying business guests and families on vacation. 
The executive rooms and suites include all-day privileges and refreshments at the chic Executive Lounge on the 20th floor

Meetings & Banquets Facilities

Conrad Bengaluru provides one of the largest meeting and events spaces in the city. The pillar-less Grand Ballroom, 7,555 sq. ft. and 24 feet in height, adds an extra zing to the business needs and special events of guests. It is the largest and most luxurious space in Central Bengaluru with a dedicated entrance.

With spacious and expansive banquet venues, state-of-the-art technology and personalised service, Conrad Bengaluru is the perfect luxurious destination for residential conferences, weddings, office retreats and bespoke events. 
The lobby offers stunning visuals with its elaborate chandelier designed and created by Czech manufacturer, LASVIT. 

Dining – Exclusive Culinary Delights

The hotel is poised to host guests to five distinct dining venues that are truly the city’s sought after venues for exceptional and out-of-the-world dining experiences. Resplendent with cuisines that suitably sum up best of different worlds, synergising with local flavours, discerning diners can enjoy gourmet preparations of Indian, Mediterranean, Asian with heavy influence of Japanese and soulful comfort food. An exhaustive selection of beverages which also feature new world wines, artisan and popular collection of cocktails are on offer along with the signature style of mixologists geared up for all celebrations.

Caraway Kitchen - All Day Dining 

The restaurant offers cuisines spanning f r o m Asia to the Americas at Caraway Kitchen. Global cuisine is offered at the four live open kitchens f r o m Italy, India, Americas and East Asia with market-style food displays and trendy interiors promising drama, authenticity and innovation.

Indian Durbar - The Fine Dining Indian Restaurant 

Time-honoured traditional cooking methods, in-house signature ingredients and the most authentic recipes create a true taste of Royal Kitchens across India f r o m Kashmir to Kanyakumari at the elegant Indian speciality restaurant. Accentuated by the gentle strains of traditional gold leafed, ‘jali’ work in a regal setting, Indian Durbar transports guests to an era of old-world charm and nostalgia. A collection of regional dishes feature exotic curries, tandoor specialties and aromatic side dishes paired with a specially chosen menu of world-class beverages. Guests are not just escorted to their seats but there is also a warm service of letting guests wash their hands at the table. Hence, one gets to see and experience true traditional style of the Royalty era.

Mikusu - Asian Flavours

An elegant restaurant is an exotic culinary blend of Japanese, Chinese and Thai cultures, paying homage through a luxuriously crafted ambience and soulful experiences. Authentic, uncomplicated and elegant dishes celebrate the culinary artistry of the East, while chefs allow the intricate flavours of each ingredient to take centre stage. The dishes are imbued with a strong sense of their locale, and come paired with a curated range of exquisite sake and exotic Asian cocktails.

The Lobby Brew - Relax & Recharge

Nestled in the lobby, here is your perfect setting for respite and recharge. Whether you are starting your day with a perfect double espresso or toasting over evening cocktails, the pleasing vibes of this chic space is very inviting. The extensive beverage menu makes for an exciting rendezvous, complemented by selective tapas and finger foods meant to satiate every craving, any time of the day. Be here, park yourself in the stylish and comfortable environment as it invites you to snack, sip, share over long conversations. 

Tiamo – Indulgence by The Pool 

My favourite restaurant of the property, ‘Tiamo’ is a celebration of the robust flavours and simple ingredients of Mediterranean cuisine in a resort like atmosphere; charged with live music, pretty cosy corners and stunning views. I savoured the Mediterranean Bistro Classics here under the blue sky by the deck of the infinity pool. 

Wellness & Lifestyle Floor

Committed to be a complete destination in the heart of the city, Conrad Bengaluru has an alluring dedicated Lifestyle floor with temperature controlled infinity swimming pool, children pool, cabanas, distinguished Conrad Spa and state-of-the-art 24 hour fitness centre, complete with al fresco Mediterranean restaurant, Tiamo. Offering panoramic views of the city and the landmark Ulsoor Lake providing a captivating backdrop, here is your resort setting to chill and relax in the vibrant atmosphere.

Suave, Dynamic & Perfectionist 

Srijan Vadhera, GM – Conrad Bengaluru

As General Manager of Conrad Bengaluru, Srijan Vadhera spearheads the hotel’s growth and expansion through innovative and ground breaking strategies. His focus is towards further strengthening the position of Conrad Bengaluru, marking it on the global hospitality map, as the preferred destination for business and leisure travelers in India. 

Armed with an impressive two decades of rich experience in hospitality, primarily in the luxury and upscale segment, Srijan sets the stage to take the hotel to new heights with his fresh and positive outlook. Known for dynamic leadership combined with the belief of building teams f r o m within, an adept business development approach and comprehensive knowledge of international service standard procedures, lends the perfect mix for Srijan to lead Conrad Bengaluru to newer, much greater heights. 

His knowledge and passion come together to resonate the extensive background in hotel leadership and sales and marketing. Srijan holds a Master of Business Administration and a Hotel Management Degree f r o m Institute of Hotel Management Chandigarh.

In an exclusive interview with Sharmila Chand, he talks about the distinguishing features of the property, his mantra of work and more...

What is the USP of your property?

Conrad Bengaluru is an outstanding property which synergises old world charm with modern comforts in a luxurious setting. Our luxe lounges, choicest restaurants, resort setting pool floor, signature Spa are well suited for locals as well as travellers. We are proud to offer the most amazing views f r o m all 285 rooms and suites that overlook picturesque Ulsoor Lake and beautiful Bengaluru skyline located on MG Road, in the heart of the city.

Please tell us about the green initiatives the hotel has taken?

At Hilton, we have a Travel with Purpose program that commits to cutting environmental footprint in half and doubling social impact investment. In lines with Hilton’s 2030 goals, at Conrad Bengaluru we consistently do the following: 

Donating approx. 20 kilos of newspaper to CARE NGO per week

Donating soap to Sundara foundation in Maharashtra, a Hilton India tie up. From Conrad Bengaluru, approx. 30 kilos a month of soap is sent to them for processing and the same is distributed to unprivileged citizens

Plantation of saplings around the Ulsoor Lake to encourage a go-green attitude 

What is the marketing strategy you have adopted to promote your property?

While Hilton as a brand turned 100 years old, the Conrad brand in India is still in early stages of its lifecycle. The key focus remains on compelling and disruptive communication campaigns that drive the brand and position it as the preferred destination for those who travel with purpose. 

Using a healthy mix of marketing channels is the key, but what’s most important is getting the mix right. Depending on the objective of the campaign, digital platforms on web and app, social media campaigns, email campaigns, and print mediums like prominent luxury lifestyle magazines and popular newspaper dailies are a few of the mediums we use to create an impact. 

What distinguishes your property f r o m others in the same bracket?

Location and Intuitive Service. Our guests are discerning and are ones those travel with purpose. The world-travelled guest is typically most inclined towards a world of convenience and inspiring experiences. At Conrad, we offer just that and bespoke experiences tailored to curate an exceptional stay.

Could you reflect on the future plans and new initiatives you wish to undertake in your property?

Aligning with our 2030 goals, we strive to double our investment in social impact and cut our environmental footprint in half through responsible hospitality across our value chain in Bangalore.    

Conrad Bengaluru is one of the few first hotels to pilot the Hilton Dining Program. The focus remains on driving greater memberships and increased loyalty for guests to avail the special benefits on dining and accommodation. 

Staying true to one of our values, we focus on ‘local’ inspirations in all areas of the hotel. From the arrival experience to amenities in the room and more, we deliver local experiences for guests. This coupled with personalisation after a deep understanding of our guest preferences remains the focus. 

Another core focal area is to win guest loyalty and increase the fair share in the market via the Hilton Honors member base. Conrad as a brand is still fairly new to the Indian market. To increase brand awareness, we are frequently partnering with like-minded brands for innovative activations at the hotel.   

Lastly, through intuitive service extended by our team of professionals, and offer personalised experiences in a world of style, we own our customer. It is our dutiful responsibility to ensure seamless and inspiring stay experiences at the hotel. 

What is the most crucial issue to tackle in the Hospitality industry today?

Many industry stalwarts will agree with me that retention of talented and qualified experienced professionals is a challenge. To overcome this, my personal philosophy is to attract, hire, nurture and grow talent f r o m within by offering exciting opportunities for their future. I am happy to share that this approach has helped us retain top talent at the hotel. 

What do you enjoy most about being at the helm of affairs at the hotel?

It excites me to be responsible for the future leaders. I feel that it is important that leaders of tomorrow are groomed f r o m within the organisation. Leading f r o m the front is stimulating too. For people to collectively come together and work passionately towards a common goal always brings a smile to me. While working meticulously, it is equally important to celebrate the smallest of achievements and successes. These are a few of the very many things that I love. 

What has been the most rewarding moment in your career?

A couple of years ago, I trained and employed local village women with skilled labour jobs and offered employment to differently abled f r o m the surrounding village. Today, it warms my heart to see them groomed to be gardeners, security guards, housekeeping attendants and most importantly, successful hoteliers. 

How do you de-stress?

A jog on the treadmill, a few squats, throw in some weights. The fitness center is my go-to to make the days better. The fitness trainer at the hotel, Sajin Kumar, a national gold medalist in free weight power lifting drives me to be a better version of myself everyday. 

What is your working Mantra, your guiding philosophy in work?
The three magical mantras I follow are 
Do not accept mediocrity in life. 
Do the right thing, for the business, humanity and society. 
And always be surrounded by awesome and driven people.

MICE: The way forward
The MICE space is growing at a robust pace and is expected to triple within the next 2-3 years. The proposed new venues at Delhi in Dwarka and the on  ... Read More
 
HRM: Heart of the Hotel Industry
Human Resource Management is an integral and significant part of the hospitality industry. Since hospitality service is all about providing better ser  ... Read More
 
Hotel Lobbies have gone Social !
Hotels lobbies around the world, more so in India, are providing innovative ways for their guests to hang out, have coffee, entertain and stay technol  ... Read More
 
Water Damage Control in Hotels
What appears to be a common water seepage problem can also structurally damage and weaken the property and the best damage control solution is to have  ... Read More